Refund policy
↩️ Return & Refund Policy
Last Updated: September 8, 2026
At Gadjects Logam, we want you to have a smooth shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, we’re here to help.
1. Return Eligibility 🔙
You may request a return if:
The product received is damaged or defective.
You received the wrong product.
An item is missing from your order.
The product has a manufacturing defect.
To be eligible for a return, the product should generally be unused, in its original condition, and in its original packaging, along with any accessories, tags, or other items that came with it.
2. Return Request Period ⏱️
Please contact us within 7 days of receiving your order if you wish to request a return.
Return requests made after this period may not be accepted, except where required by applicable law.
3. How to Request a Return 🙋🏻
To request a return, please provide your order number, name and contact details, a description of the issue, and clear photos or videos showing the damaged, defective, or incorrect product.
You can contact us through:
📧 Email: gadjectslogam@gmail.com
📱 Phone: 8590149030
📸 Instagram: @gadjectslogam
Our team will review your request and let you know whether the return is approved, along with the next steps.
4. Damaged or Defective Products 📦
If your product arrives damaged or defective, please contact us as soon as possible and provide clear photos or videos of the product and its packaging.
If the issue is verified and the return is approved, we may provide a replacement or refund, depending on product availability and the circumstances of the issue.
5. Wrong Product or Missing Items ❔
If you receive a product different from what you ordered, or an item is missing from your order, please contact us within 7 days of delivery.
After verification, we will arrange an appropriate resolution, which may include sending the correct product or issuing a refund.
6. Non-Returnable Items 🚫
Certain products may not be eligible for return due to their nature, hygiene considerations, customization, or other applicable restrictions.
7. Refunds 💰
Once your returned product is received and inspected, we will notify you about the status of your refund.
If your refund is approved, it will be processed to the original payment method, where applicable.
The time taken for the refund to appear in your account may depend on your bank, payment provider, or financial institution.
8. Return Shipping 📦
If the return is due to a product being damaged, defective, incorrect, or incomplete, Gadjects Logam may cover the applicable return shipping cost, subject to verification.
For other return requests, return shipping costs may be the customer’s responsibility.
9. Order Cancellation ❌
If you wish to cancel an order, please contact us as soon as possible after placing the order.
Orders that have already been processed, packed, shipped, or dispatched may not be eligible for cancellation.
10. Exchanges ♻️
If you receive a damaged, defective, or incorrect product, we may offer a replacement or a refund, subject to product availability.
11. Fraudulent or Abusive Returns 🚫
We reserve the right to refuse returns or refunds where there is evidence of misuse, fraudulent activity, intentional damage, or abuse of this Return & Refund Policy.
12. Contact Us 📞
If you have any questions regarding returns, refunds, or exchanges, please contact us.
Gadjects Logam
📧 Email: gadjectslogam@gmail.com
📱 Phone: 8590149030
📸 Instagram: @gadjectslogam
🌐 Website: gadjectslogam.in